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Old 08-12-2016, 10:32 AM   #202
Junior Member
henkvdb began at the beginning.
Posts: 7
Karma: 10
Join Date: Dec 2012
Device: kobo aura H2O
Official reaction Kobo Support:

Hi Henk,

You contacted us in regards to having issues with Kobo after you updated to Windows 10. We apologize that the troubleshooting step that was provided to you has failed.

We have learned that Microsoft is preparing a build to resolve this issue. In Early September you will be able to receive a version of KDA and the device firmware that can be installed to work around this issue. Around mid to late September, Kobo will release an over-the air-update to devices.

In the mean time, please use WIFI to sync to your devices.

The KDA can still be used to make purchases but the syncing will need to take place over WIFI.
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