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Old 08-12-2016, 12:02 AM   #1583
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by vgreader View Post
yes I know and use ;log mrpi
and even tried reinstalling or uninstalling MKK. No results.
Update your kindle is gray.
Update your kindle being gray is normal for firmware versions: 5.6, 5.7, 5.8

Do not uninstall MKK.

What is the first six characters of your device serial number?

And attach a copy of the system log files to your next post please.

Search bar, enter:
;dm
(semi-colon dump messages)

The log files will appear as 'books' in /documents
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