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loltun · 08-11-2016, 09:37 AM

I am trying to do the initial setup when it says "Welcome to Kobo. Set up your e-reader in just a few easy steps. Set up over Wi-Fi."
Then it searches for Wi-Fi connections and it finds my router.
Then when I try to connect it tries for about 30 seconds and then comes back with the error
Unable to join. Please try again.

It's not a password problem because I switched my router to an open network with no password and it still will not connect that way either.

I also tried changing from mixed mode to N only and that did not work either.

I have not taken it anywhere to test it on a different router but my Aura HD and other devices connect to the same WIFI connection and access the internet just fine.

08-11-2016, 09:37 AM	#4
loltun Jedi Book Worm Posts: 68 Karma: 10 Join Date: Apr 2010 Location: GA USA Device: Kindle DX, RCA REB-1100, Augen The Book	I am trying to do the initial setup when it says "Welcome to Kobo. Set up your e-reader in just a few easy steps. Set up over Wi-Fi." Then it searches for Wi-Fi connections and it finds my router. Then when I try to connect it tries for about 30 seconds and then comes back with the error Unable to join. Please try again. It's not a password problem because I switched my router to an open network with no password and it still will not connect that way either. I also tried changing from mixed mode to N only and that did not work either. I have not taken it anywhere to test it on a different router but my Aura HD and other devices connect to the same WIFI connection and access the internet just fine.