Thread: Your kindle needs repair
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Old 08-10-2016, 03:37 PM   #2
knc1
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Posts: 17,212
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Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by s3r610 View Post
Hi, i need some help my kindle Paper white 2 Serial Number 90D4 , show this error

Repair Needed

Your kindle needs repair.

Please contact kindle customer service at
http://www.kindles.com/support.



I cant view the hard drive in windows, it appers and disapears in an instant.

The version of the firmware i dont know, never jailbreak or anything.

I dont remember if i copy some time ago the DO_FACTORY_RESET file but didnt work

battery voltage 4.08v



Thanks
DO_FACTORY_RESTORE ?

Since your reporting the battery voltage, you must have it open -
handy, since you are going to have to use the serial port to recover it.

Otherwise, call Amazon customer service, on a PW2 - they will probably offer you $20 for it.
Last edited by knc1; 08-10-2016 at 03:40 PM.
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