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You may well have a faulty USB cable. Do you have another "mini USB" cable that you could try? It is a standard cable, and widely supplied with mobile phones, digital cameras, etc.
You say that your CyBook is showing "Connected" when it's not. Press the "Reset" button on the back (using the point of a pen, for example), and then switch the machine on again - that should sort out that problem for you.
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