I just spent 15 mins on e-chat to Kobo about this issue. They recognised it - but said they are still "gathering information" and took details of PC - Windows and device drivers.
It would be good if all who had the issue reported it to Kobo so that they can get past information gathering and into fixing.
DNSB - thanks for the potential fix using windows - I'll try that tomorrow when I've finished my current book
Dave
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