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Old 08-06-2016, 10:35 AM   #2
MartyTX
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Posts: 441
Karma: 11279376
Join Date: Jun 2012
Location: Amarillo, TX
Device: iPad Mini 1 & 4, Nook ST, Dell 11-3000, iPhone 5s
Quote:
Originally Posted by JSWolf View Post
I've installed the 3M app under Windows 10. I've downloaded one eBook and now I go to borrow another and it no longer downloads. How to I fix this?
Not sure if you're a 3M Cloud Library newbie or not, so I apologize in advance if I'm covering territory that is well trodden.

After logging into 3M on your library website and selecting a book:

Click "Borrow"
Click "Read"
Should see "Expires in xx days"

If thing don't progress this far, your library may be having a problem on their end.

If you do see the "Expires in xx days", open up the "3M Cloud Library PC App" on your PC and select "My Books". I've noticed that ePubs up to 1MB in size appear almost instantly, but large books (20MB or up) take several seconds to appear. Probably due to my PC's download speed or the load on the library's server.

If the book doesn't show up, close/re-open the 3M app on your PC and try "My Books" again.

In some cases, I've had to sign-in again at the library and click "Read" again.

On my PC, the 3M books are stored in the same directory as my Adobe Digital Editions books: "C:\Users\Owner\Documents\My Digital Editions".

Good luck.
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