(quote from Krazikiwi's post above) "Then there was the one lady who used the stars to indicate which bookshelf she had them on (or the floor), or what room they were in. "
I'm thinking of Cinisajoy's report of an author PM'ing about a negative review - just imagine that author PM'ing the bookshelf lady regarding a low rating, only to find out the bookshelf lady gave the book one star because it was on the first shelf, even though she loved the book......
