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Old 07-29-2016, 05:39 AM   #4
ganhanugrah
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Posts: 5
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Join Date: Jul 2016
Location: Bandung, Indonesia
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Quote:
Originally Posted by Dr. Drib View Post
Please update your Device Info.

Thank you.
Amazon Kindle 6"

Quote:
Originally Posted by IFixKindles View Post
Check to see that you have the most current software.
Fire & Kindle Software Updates

Also, if this kindle was purchased used, it might have been reported lost or stolen to Amazon. If so, they have blocked registration which would cause the message you are getting. Kindle Support
i'll try. thanks
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