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Old 07-26-2016, 12:32 PM   #694
helpomg
Junior Member
helpomg began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Jul 2016
Device: Kindle Paperwhite 3
Quote:
Originally Posted by knc1 View Post
It is not a Paperweight.
Not unless you where inventing your own version of the instructions more than you have admitted.

IF
You did not have an ad supported (Special Offers) Kindle ;
IF
You followed the directions about clearing any and all passcode entries ;

Then during the boot-up (with USB cable connected) it will present the USB storage for a few seconds.
Push the file:
DO_FACTORY_RESTORE
(all caps, no contents, no extension)
to the highest level of USB storage.

safely remove (or eject), disconnect cable, re-boot the Kindle, start over at step #0
and follow the directions this time. If you can not or will not, then its a "You bricked it, you fix it" situation.

otherwise -
read the threads about de-bricking (and/or jailbreaking) over the serial port.
I did not have Special Offers on my Kindle. I did not have any passwords for the device.

After step 4 in the first post, using the 5.6.1.1 firmware, it got stuck updating and then the error code 2 showed up. After I pushed the file DO_FACTORY_RESTORE to the Kindle next to /documents, it rebooted and got to a page where it asked to set my language (at this point, the left and bottom edges of the screen were frozen and only the right upper part was moving).

Then it restarted and got back to the error code 2 page (still with the frozen left and bottom edge). I've tried rebooting it to no avail. It also no longer shows me the USB storage when I connect it to the computer.

I see in this thread that some had success with the DO_FACTORY_RESTORE but a few others didn't.

I wasn't trying to imply that the Kindle was a bad product or the instructions here were no good. I realize that I'm only in this situation because I didn't read the top of the pastebin and it's entirely my fault that my Kindle is bricked. Just making a pun that might not have gone over too well. If so, I'm sorry!

Yes, I'm currently taking a look over at the jailbreak-over-serial-port thread.

Thanks for all the help!

Last edited by helpomg; 07-26-2016 at 12:37 PM.
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