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Old 07-21-2006, 06:22 AM   #1
ali
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Posts: 302
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Join Date: May 2006
Device: Iliad, dude!
Reinstall issues / hacking limitations

I interpret this as: If we break the OS when hacking, we cannot fix it ourselves, and we'd have to pay for the "repairing".


Code:
Date: Fri, 21 Jul 2006 11:49:26 +0200
From: info@irextechnologies.com
To: [...]
Subject: RE: Reinstall Iliad OS

Dear [...]

Thank you for your interest in our solutions for electronic reading.
Because of the large number of reactions, it takes some time to answer
all information requests. 
We do apologies for this late reaction.

In answer to you question I herewith would like to inform you that it is
not possible for the individual customer to do a reinstallation of the
iLiad, this needs to be done in our repairs centre.

If this is covered by the warranty depends if the iLiad has been
operated according to the instructions of the user manual.

If you are interested to learn more about the possibilities to develop
for the iLiad platform, I suggest to visit our developer portal:
http://developer.irexnet.com/.

Kind regards,
The iRex Team

-----Original Message-----
From: [...]
Sent: Wednesday 19 July 2006 11:40
To: info@irextechnologies.com
Subject: Reinstall Iliad OS

Dear Sir, Madam,

The Iliad does not come with a tool to restore factory contents, i.e.,
reinstall it after an iDS software update failed or people fiddled with
the software.

What options does one have? Send it to you to have it reinstalled?
(Would that be covered by the warranty)? Can I restore it myself?
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