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I have been a heavy user of the service in the past but I got annoyed by the fact that Amazon did not extend all of their more recent additions to the Kindle feature-set to Personal Documents. I found it bearable when it was only X-Ray and Word Wise but when they started adding hyphenation, improved typography, a much improved Page Flip and e-mail delivery of notes and did not extend these features to Personal Documents, it dawned on me that the service is actually a “legacy feature” and not considered an integral part of the Kindle platform anymore (as well it was when they advertised it as “and hey, you can of course also read your own stuff on your Kindle, we'll even convert your PDFs for you, great for reading all sorts of documents in an eye-friendly and portable way”). The persistent and never fixed “cover bug” is just another case in point.
Just a thought, could be that they shut the service down sooner than later...
(another story is why aforementioned “Amazon tech service guys” feel the need to “enhance” store-bought books... Why don’t they just improve the overall quality standards for books?)
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