Quote:
Originally Posted by tomsem
I had an unnecessarily lengthy chat with Amazon support a couple of weeks ago and they assured me that the version I had on my Fire HD6 (5.1.2) was the latest available at that time, even though the updates page showed '5.1.2.1'. So there was no 5.2.x.x.
I also asked about 'Firefly' (music/video/scanner identifier app) which I used to have on 4.x but is not on my device now. They had no clue what it was and kept bouncing me between AppStore support and device support. Is there anyone here with an HD6 that still has it?
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Yes, it is on my HD 6.
And I wouldn't put much confidence on anything that any company's CS says. CS employees are just scripted and often clueless phone talkers. I had a horrible CS incident earlier this week. She was clueless and wouldn't transfer me to another CS person.