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Old 07-15-2016, 01:54 PM   #14
eschwartz
Ex-Helpdesk Junkie
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Posts: 19,421
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
Quote:
Originally Posted by beachboybogart View Post
The first build that stopped Calibre from working has since been released to the general public; it is no longer a "beta". And frankly, I am surprised and disappointed that this board in particular is engorged with so many unhelpful and judgmental comments. What a shame.

You may recall my OP asked if "anyone else" was having this problem.
And frankly, I am surprised that you posted this as a discussion in the calibre forums -- implying that calibre has anything to do with it one way or another.
When the real problem is that Windows isn't recognizing the device, so no applications will see it, not *just* calibre.

Again, ask on the Windows support forums or raise a bug report with Microsoft. They are far more likely to have an answer than we are.
Such is not unreasonable when running a beta OS.

Or at least, post it in the MobileRead subforum devoted to the Kobo Reader, since fellow Kobo owners might know why the Kobo isn't being registered by your beta OS. Or at least they might share your experience.
They might also suggest asking Microsoft about it, but they would at least be more supportive (since it affects them too), also they won't be snippy about your posting in a forum that has nothing to do with your problem.
Such is not unreasonable when having non-program-specific problems with a specific device.

...

tl;dr

We are only being judgmental because you are asking the wrong people for help.
And we are only being unhelpful because we have no help to offer.
Actually, scratch that -- we helpfully told you who might know more about the matter.
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