MobileRead Forums - View Single Post

paspas · 07-07-2016, 12:56 PM

First six characters of serial number:G090G1
Firmware version before you started this procedure:5.7.4 i believe

Feature related:
Was this Kindle registered with Amazon? yes
Was this an ad supported (Special Offers) Kindle? no
Was a passcode set? no

Special sub-steps:
Did you clear the passcode before the downgrade? yes
Did you do the 'Reset (to factory results)' sub-step? yes

Internal data related:
Using the Kindle's Cloud Account or local or both? local
Where you using collections? yes
Where you using bookmarks? yes
Where you using annotations? yes
Native language in use: spanish

Kindle Hung:
What is the filename of factory initial update that was used? update_PW3_5.6.1.1_initial.bin
Which mirror did you get it from?http://www.mediafire.com

Approximately how long did the downgrade process run? 10 minutes
What was showing on the screen when it 'hung'? loop with bar progress several times

When the USB cable was connected, Kindle to PC, could you see the storage on the Kindle? yes
What sort of response did your PC make when you plugged in the Kindle?I was able to access the drive
Did using a USB-2 vs a USB-3 port on the PC make a difference? no
Was this same cable and same port working normally before the downgrade? yes

Normally, a Kindle is re-booted without any USB cable connected.
Leave the USB cable connected, Kindle-to-PC, re-boot Kindle (hold power button 40 seconds or more, ignore any pop-up panels seen).
What was the result? Same as above or Different (describe please).Same if I attempt to reboot with or without USB connected

What OS and OS version in use on your PC: ubuntu 14.04
USB-2 or USB-3 ports, or both? both

Recovery:
If your PC could 'see' the Kindle storage (even briefly) try putting a file named:
DO_FACTORY_RESTORE
(all caps, no extension, no contents)
into the top level of visible USB storage.
Then use the power button to re-boot the Kindle
describe the result here: I've the same answer, loop in progress bar and need to repair code: 2

Does the 'hung' Kindle boot far enough to show the main screen, can you access the search bar? no

If i delete system a document folder, will it help?

Thanks for you help.

07-07-2016, 12:56 PM	#35
paspas Enthusiast Posts: 29 Karma: 11 Join Date: Jun 2007 Device: prs505	First six characters of serial number:G090G1 Firmware version before you started this procedure:5.7.4 i believe Feature related: Was this Kindle registered with Amazon? yes Was this an ad supported (Special Offers) Kindle? no Was a passcode set? no Special sub-steps: Did you clear the passcode before the downgrade? yes Did you do the 'Reset (to factory results)' sub-step? yes Internal data related: Using the Kindle's Cloud Account or local or both? local Where you using collections? yes Where you using bookmarks? yes Where you using annotations? yes Native language in use: spanish Kindle Hung: What is the filename of factory initial update that was used? update_PW3_5.6.1.1_initial.bin Which mirror did you get it from?http://www.mediafire.com Approximately how long did the downgrade process run? 10 minutes What was showing on the screen when it 'hung'? loop with bar progress several times When the USB cable was connected, Kindle to PC, could you see the storage on the Kindle? yes What sort of response did your PC make when you plugged in the Kindle?I was able to access the drive Did using a USB-2 vs a USB-3 port on the PC make a difference? no Was this same cable and same port working normally before the downgrade? yes Normally, a Kindle is re-booted without any USB cable connected. Leave the USB cable connected, Kindle-to-PC, re-boot Kindle (hold power button 40 seconds or more, ignore any pop-up panels seen). What was the result? Same as above or Different (describe please).Same if I attempt to reboot with or without USB connected What OS and OS version in use on your PC: ubuntu 14.04 USB-2 or USB-3 ports, or both? both Recovery: If your PC could 'see' the Kindle storage (even briefly) try putting a file named: DO_FACTORY_RESTORE (all caps, no extension, no contents) into the top level of visible USB storage. Then use the power button to re-boot the Kindle describe the result here: I've the same answer, loop in progress bar and need to repair code: 2 Does the 'hung' Kindle boot far enough to show the main screen, can you access the search bar? no If i delete system a document folder, will it help? Thanks for you help.