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Old 07-06-2016, 03:11 AM   #80
SteveJordan
Member
SteveJordan began at the beginning.
 
Posts: 11
Karma: 10
Join Date: Jul 2016
Device: KPW 3
Quote:
Originally Posted by knc1 View Post
It has been more than long enough now -
And I have even taken an: "old fart's afternoon power nap" -

All I can think of is 'serial port'
Sorry about that, I really, really am sorry that we (I mostly) bricked your Kindle.

Just for background, would you make some guesses about the following?
It might help us to understand what was different between yours and the ones we tested with.

How many documents/books where on the device? Tens, Hundreds, Thousands
Do you make bookmarks, annotations? None, Few, Many
Do you use collections? None, Few, Many
Use the Kindle's Cloud Account or just Local? Cloud, Local, Both

These have been tested and found not to cause an issue since yours bricked, but just the same...
You had a passcode set? Yes, No
This was an ad supported (Special Offers) Kindle? Yes, No

Do you recall what version of the firmware was running when you started this downgrade process?

Was the device registered?

What are the first six characters of the device's serial number (you can find that now in your Kindle account on Amazon).

Although various people have been doing additional testing, all findings have been negative -
Translation: Nobody has been able to duplicate your problem.

And in advance -
I am sorry if any of the above information was already posted here, I would like it all in one lump, in a single post.
Maybe someone will see something in it that will help us duplicate the problem (its real hard to fix something we can't find).

I re-wrote the instructions based on your problems and I think I may have scared a lot of people off from the idea of downgrading this way.

From the server records, there have been about 360 people downgrading with this method, and only this one brick reported that I know of.
Hello everyone ! So ...

I've cut all my books with their "kindle files" before the downgrade.
I've made very few bookmarks and not annotations.
I use about 6 collections.

Use the Kindle's Cloud Account or just Local? Both, but I use a lot the local

You had a passcode set? Yes

This was an ad supported (Special Offers) Kindle? No (removed the ad with Amazon support)

Do you recall what version of the firmware was running when you started this downgrade process? 5.7.4.1

Was the device registered? Yes

What are the first six characters of the device's serial number ? G090G1

Thank you for your help

EDIT : I've tried to put the DO_FACTORY_RESTORE to another computer :
Same problem, the disk disconnect too fast like knc1 said before.

If we can't find something, serial port will be the last solution ?

Last edited by SteveJordan; 07-06-2016 at 04:03 AM.
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