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Old 07-01-2016, 01:29 PM   #557
Aurinko
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Posts: 19
Karma: 41372
Join Date: Nov 2015
Device: Sony DPT-S1
Quote:
Originally Posted by mrpotts View Post
Has anybody had difficulty charging? I have since it was out of the box and I called Sony in September 2015 to document it. Now, I am almost up to a year and called again saying I am still having charging issues and concerned about losing my notes. They said they would replace it and gave me a claim number.
Can you specify the problem?

Are you having problem with charging the device, or the device holding the charge?

Although USB stands for universal serial bus and there are standards and specifications, not all USB gear adheres to them. Did you use the cable that came with the device, did you try other cables, and where did you draw the current from?


Quote:
Originally Posted by mrpotts View Post
Is there an easier way to get your notes off this device other then 'Send' each note one at I time to your WebDev account? (Box.com for me).
Why don't you just mount the device as mass storage and copy the files? (Windows does this by default when you connect it to a computer with the USB cable)
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