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Originally Posted by DuckieTigger
Isn't Waterstones headed the same way as B&N? Waterstones don't sell ebooks any more, and well Nook is not doing all that great.
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Waterstones is doing/has done what B&N should do. They never got in to selling their own ereader. They shut down their ebook store. And the stores are given the freedom to display books that sell well in the area rather than what B&N does which is to make every store as much the same as possible given the dimensions and layout differences between buildings.
I believe Waterstones has actually become profitable. Where as, thanks to the Nook, BN is in the gutter. They seem to be trying to shed some of the costs, they outsourced the eink devices, which was the only physical device BN still mucked with. I think part of that deal included the firmware for the Nook being developed by others. It remains to be seen if these changes can salvage the Nook, if if the questionable quality of service that comes with outsourcing in the name of the bottom line will be the final coffin nail in the Nook.
Having owned every eink Nook beside the first generation, I can say that features have started to seriously dwindle in the last two models. The Glowlight Plus just caught up to the Kindle Voyage and Kobo GloHD both of which were available well before the launch of the NGP. It also suffers from odd design decisions.