@petzi:
Calibre is cross-platform. Use Calibre itself to go into debug mode. Do this:
Right-click the Preferences button. Left Click "Restart in Debug Mode".
Calibre will restart, giving you a message. Run ZMI for that specific file. Then, exit from Calibre. Immediately afterwards, a text file with the debug log will pop open. Please zip it and send it.
Thanks.
DaltonST
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