Quote:
Originally Posted by kobayashi
Just remember to fully return a defective device rather than doing an exchange. Exchanges only yield refurbished replacement devices.
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It depends... I had a super crap screen on my first PW1, asked for an exchange and I didn't get a refurb (based on serial #) and the screen was much better on that 2nd unit.
Got lucky in the screen lottery with later Kindles so haven't needed to try the replacement game again.