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Old 06-20-2016, 10:27 PM   #11
ssholloway
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Posts: 99
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Join Date: Nov 2010
Device: iPhone6, iPadMiniRetina, KindlePW3, KoboGloHD
Quote:
Originally Posted by tommass View Post
I updated my Macbook Air from OS 10.10 to 10.11 and all of a sudden I can't connect my Kobo Aura (with latest firmware update) via USB. No problems at all in the past under OS 10.10. Also, I can connect the Aura normally to my wife's Mac with OS 10.9 and it appears on the desktop as usual.

When I connect the Aura to my Macbook Air via USB, I get the message on the Aura screen to press Connect, i.e. it recognizes the computer. But when I press Connect, the screen goes darker than usual, and the Kobo does not appear on the Mac desktop. The Kobo says it's charging normally.

Anyone else having problems connecting to a Mac with OS 10.11?
I am having the same problem with my Glo HD using the same configuration although it connected fine under 10.11.3. Kobo support says they do not yet support 10.11.5 and they have no workaround nor a timeframe in which to fix the problem. Since I bought the Glo to read Overdrive epub books from my public library and I can no longer connect to Adobe to transfer the books, this means the device is fairly useless to me at this point. Unfortunately, Kobo native support for Overdrive doesn't seem to be happening very soon either. Maybe I'll donate it to someone with a Windows machine, which Kobo support tells me is their preferred platform.
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