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Old 06-18-2016, 04:40 AM   #5
souns
Junior Member
souns began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Jun 2016
Device: Kobo Aura H2O
Thank you all messages.

Quote:
Originally Posted by Mellobob View Post
Install Calibre on your computer. Be happy.
I already use Calibre. Problem 2 is interested about communicate device with Calibre.

Quote:
Originally Posted by meeera View Post
Did you buy the Kobo new and sealed? If not, I suggest completely factory resetting it.
Quote:
Originally Posted by davidfor View Post
Yes, do a factory reset. You need to solve the first problem before even thinking about the others. And, other than the network error, I think these are all related to that problem. The factory reset should remove the virus as it wipes the root partition and restores it from a location the virus shouldn't be able to get to.
Yes, I have bought it as new and sealed.I tried to factory resetting. I charged at least 2 hours and do factory resetting. However, It is still same.

I contacted with Customer Services , They told me that factory resetting too. Really, I don't know what can I do. My hands are tied.
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