Quote:
Originally Posted by LovesEBooks
Well just checked my status and it says "We're replacing your device. We've decided that the best way to service your device is to simply replace it. We're on track to have your device back to you by June 20."
It sounds like it's going to be replaced. I was honest in my chat with Amazon so I hope they don't end up changing their minds.  |
They won't, they have excellent customer service. My Kindle 3 did this and it didn't even go into a bag at the time it broke. I left it on the table and next time I picked it up it was broken. I keep my Kindle Voyage in my bag all the time with an Omotron case. The only time I broke a kindle in my bag is when I sat on the bag. I heard the snap. Out of warranty, however.