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Barbara1955 · 06-16-2016, 11:55 PM

Breathlady----My Best Buy Geek Squad sucks. I took my Laptop in [years ago] I needed a new DVD Drive since I got it the way they saw it as long as a paper clip would open it its Not Broke

11 months later That didn't even work! So I took it back again. They packed it up & shipped it to KY. 2 weeks later it came back DVD drive Fixed BUT the Broke off the ESC key & did some thing to the mouse pad...was dull & sticky. Goodness knows what they do to the Fire.

Blossom--- IF the OS is DL the reason I take it back to Factory & you are saying it wont DL again I am Confused! Hows going back to factory going to Fix it & give me back my space?

06-16-2016, 11:55 PM	#19
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	Breathlady----My Best Buy Geek Squad sucks. I took my Laptop in [years ago] I needed a new DVD Drive since I got it the way they saw it as long as a paper clip would open it its Not Broke 11 months later That didn't even work! So I took it back again. They packed it up & shipped it to KY. 2 weeks later it came back DVD drive Fixed BUT the Broke off the ESC key & did some thing to the mouse pad...was dull & sticky. Goodness knows what they do to the Fire. Blossom--- IF the OS is DL the reason I take it back to Factory & you are saying it wont DL again I am Confused! Hows going back to factory going to Fix it & give me back my space? Last edited by Barbara1955; 06-17-2016 at 12:00 AM.