Quote:
Originally Posted by jessesmith
So, I'm curious - is this a product that's a piece of crap likely to fail as soon as the warranty period is over ... or, like that commentor in another forum suggested - did I damage it by using Windows Explorer to delete books?
Have you heard any other talk of deleting books via Explorer "messing up the Kindle file system"?
|
It's not a piece of crap, you were just unlucky.
See:
https://www.mobileread.com/forums/sho...49#post2810749
It has been known to happen, but that doesn't mean it happens a lot.
(Okay, well, it is also possible the eMMC was faulty to begin with, but that is much less likely.)
...
As stated above, tell Amazon what happened, there is a decent chance they will replace it for free and at a minimum they will offer you a discount on a new device.
Attempt to sound sufficiently complicated that the front line bumps you up to the real tech guys. They are more likely to be helpful.
It may help to add background derived from this thread.