Thread: Firmware Update Software update 5.8.1
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Old 06-15-2016, 11:50 AM   #24
jstm
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Posts: 13
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Join Date: Jun 2015
Device: kindle paperwhite 2014, IPAD, IPAD Mini, Iphone 6
Quote:
Originally Posted by torishu View Post
Update #2: Scratch the last update. It may still be an Amazon server issue but I am still experiencing the thumbnails problem. A good number of thumbnails are missing and nothing will bring them to my device except a reset, which then seems to affect a different random batch of thumbnails.

And once, instead of the Kindle Oasis User Manual, it downloaded a "Kindle Solstice User Manual" congratulating me on my purchase of the "Kindle Placeholder." Every reference to the device inside the manual was as "Kindle Placeholder."


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Update: This appears to have been an Amazon server issue (it was occurring with both 3G and wi-fi). After another reset of my Oasis, the device appears to be getting 99% of the thumbnails.

Unfortunately, I'll have to reset the other devices because they appear to not make another attempt at grabbing the thumbnails from the cloud otherwise. Is there a way to easily delete/reset the thumbnail cache?


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I am experiencing a serious problem with cover view thumbnails with this update (5.8.1).

I perform a reset on my Kindle devices when a major version firmware update is released. I noticed that I now am missing a fourth to a third of my cover thumbnails. Also, when I download a new book from the cloud which was showing the thumbnail, the thumbnail often reverts to the generic cover thumbnail.

This isn't on just one device. I have a Kindle Oasis, two Kindle Voyages, two Kindle Paperwhite 3s, and one Kindle Paperwhite 2. I am seeing this behavior on ALL of them.

Resetting the devices again just results in different thumbnails going missing.

Is anybody else seeing this in cover view? Any ideas? Any fixes?
Same problem but I'm also losing sideloaded book's covers, and I'm still in previous firmware (I'll upgrade now and try) PW2
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