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Originally Posted by meeera
The first line when you click on "Terms" is "The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. ".
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Like most people, for better or worse, I don't often read the Terms. With an Australian web address, billing in Australian dollars, and promised delivery as quick or quicker than Australian retailers, I had an assumption that it was an Australian entity. Seems Kobo is more sh*t the more I'm exposed to them.
Quote:
Originally Posted by meeera
I'd suggest just reading along in the forums here for a while - all this stuff is very commonly discussed.
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Yes, I have now. But I didn't before I bought the original item. I did read fairly extensively for reviews, but sadly didn't stumble across this excellent site, which obviously has far more info than reviews by professional electronics/consumer reviewers, who just looked at the characteristics of a unit out of the box.