[meeera]

Originally Posted by Bob the builder

I thought I was buying from Australia. The website is https://au.kobobooks.com/products/ko...ign=Aura%20H2O, so I assumed it was the local Kobo supplier.

The first line when you click on "Terms" is "The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. ".

I'd suggest just reading along in the forums here for a while - all this stuff is very commonly discussed.