Thread: Need Help Deleting Paperwhite Files
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Old 06-14-2016, 10:33 PM   #12
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by jessesmith View Post
"Reset to Factory Defaults" is not an option on this model. What I have is:

menu / Settings / menu and then a choice of:
Shop Kindle Store
Update Your Kindle (always grayed out)
Restart
Reset Device <<-- "to factory defaults" it hasn't had the full phrase for years now.
Device Info
Legal
Sync and Check for Items

Please note in my edited revision of #9 that this most recent Reset DID DELETE the new book I was just reading. The 37 other books are somehow burned permanently onto the device ... keep coming back.
If the system can not delete the contents of the visible USB storage, the storage device is defective.

No ifs, ands, special conditions, buts or maybes - that eMMC chip is toast.
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