MobileRead Forums - View Single Post - Aura Can't connect Aura to Macbook Air OS 10.11

tommass · 06-14-2016, 04:16 AM

Thanks for the fast reply.

Unfortunately no changes. I'd tried everything except a SMC reset, but after doing that nothing has changed.

When I plug in the Kobo, it asks me if I want to connect to the computer, and it also says that it is charging via the computer's USB port.

But on my Mac, with OSX 10.11.4, the Kobo does not appear on the desktop, System Profile does not see the Kobo, and neither does Calibre.

BUT, everything works perfectly on my wife's Mac running OSX 10.10.5: it appears on the desktop, System Profile and Calibre both recognize it.

I have checked my Macbook Air's USB ports and they work perfectly with other USB devices.

No idea what's happened here. The ONLY change has been updating my operating system to OSX 10.11.4, from 10.10.5.

06-14-2016, 04:16 AM	#3
tommass Junior Member Posts: 3 Karma: 10 Join Date: Jun 2016 Device: Kobo Aura	Thanks for the fast reply. Unfortunately no changes. I'd tried everything except a SMC reset, but after doing that nothing has changed. When I plug in the Kobo, it asks me if I want to connect to the computer, and it also says that it is charging via the computer's USB port. But on my Mac, with OSX 10.11.4, the Kobo does not appear on the desktop, System Profile does not see the Kobo, and neither does Calibre. BUT, everything works perfectly on my wife's Mac running OSX 10.10.5: it appears on the desktop, System Profile and Calibre both recognize it. I have checked my Macbook Air's USB ports and they work perfectly with other USB devices. No idea what's happened here. The ONLY change has been updating my operating system to OSX 10.11.4, from 10.10.5.