Problem is, I am not sure JKR actually knows how to really write an "evil" character we can sympathize with.
She does all right with black-and-white characters, but Snape is a messed-up character with a lot of gray. HPMOR again did an excellent job writing a mostly-canon Snape who you can actually like as a character. Which is something JKR couldn't manage.
Heck, HPMOR has a Voldemort you can sympathize with!
Is there anyone in canon who you can disapprove of them and their actions, yet feel for them? No, they are all revolting people.
...
And yet, with that portrayal, we are supposed to believe he named his son after Snape????????
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