Thread: Aura H2O screen frozen
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Old 06-09-2016, 12:39 AM   #24
Bob the builder
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Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.Bob the builder got an A in P-Chem.
 
Posts: 18
Karma: 6264
Join Date: Jun 2016
Location: Remote Australia
Device: Kobo H2O
So I bought another H20 and in some moment of madness bought it through the Kobo website.

I have been through the seven circles of hell dealing with their customer service. Apparently it takes 24 - 48 hours for them to get back to me to tell me if it was shipped, as the contact people have no access to the ordering system.

All the reviews say Kobo customer service is appalling, so I only have myself to blame, but I can't quite believe how badly organised they are.
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