Quote:
Originally Posted by 1234
I just tried to sign up for the free trial to Downpour from http://www.downpour.com/free-trial/.
I was a little surprised that the cart showed a total of $12.99, but I figured it was just telling me how much it would auto renew for. Besides, under details it showed that what I was "buying" was "Subscription: FREE Trial Membership to DownpourŽ" (bold added by me).
After subscribing, I double checked my bank account. It appears that they have stolen $17.46 from my account. Since when does FREE mean $17.46? |
They are giving me a refund. They have also given me an extra credit to make to up for the inconvenience.
I'm still not sure why it happened in the first place, but they did handle my complaint well.