Quote:
Originally Posted by kerellag
That is disappointing. My experience with them has been ok so far. I was going to send it back at one point for a replacement and they offered to cover the shipping costs (not sure if that would have included customs fee or not). Decided not to in the end because the problem seemed to have resolved itself, but it's returned now and I've been thinking about returning it again.
You should write about your experience in as many places as possible as you seem to be doing and advise your friend to do so too. It's an expensive device and if it does't work you should be entitled to a refund.
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With words: "send it back and do not get refund money" I mean do not get back monitor's money not only shipping back money. Both. 995+170USD (He lives in USA). I don't know he personally i found in internet his story with dasung.
I was wrote dasung , they answered and give newer software release what was much better, but after while start again with same problems. I don't know how it is possible. With 1024x768 resolution it works , for me personally, better than 600x800. I use windows 7 (special for this monitor installed) because in windows 8 was much worse. I think that good alternative is Onyx Boox Max with VNC. It is also cheaper.