Thread: Can't detect Kobo Touch - 2.58 on Windows 7
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Old 06-04-2016, 07:59 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by mzurer View Post
Failed to get storage number for: USBSTOR\DISK&VEN_KOBO&PROD_EREADER-3.19.576&REV_0326\KG3170600065A&0 with error: [Error 5] Access is denied.
That suggests the device is either mounted as read only, or the account doesn't have permissions to access the device properly. You said you can see the device in explorer, but can you change a file on it?

In any case, theducks advice is the first thing to do. Reboot the PC and the device and see what happens.
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