Quote:
Originally Posted by Hemiko
Now I want to refund this monitor back to them but they want to I pay for custom fee 50- 70 usd for them, and do not pay me for shipping it back. Dissapointed.
I know one who sent it back but do not get refund Money.
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That is disappointing. My experience with them has been ok so far. I was going to send it back at one point for a replacement and they offered to cover the shipping costs (not sure if that would have included customs fee or not). Decided not to in the end because the problem seemed to have resolved itself, but it's returned now and I've been thinking about returning it again.
You should write about your experience in as many places as possible as you seem to be doing and advise your friend to do so too. It's an expensive device and if it does't work you should be entitled to a refund.