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If nothing helps you may try to reflash your software with the latest one from Onyx web site. The procedure when the device does not boot to user interface is as follows:
1. To press the reset button (a hole near the power button) to perform a force shutdown ;
2. Insert a micro SD card with the newest update package (click here );
3. Long press both back button and power button for 5 seconds > release > startup > enter recovery mode;
4. Press back button > select "apply update from external storage" using power button > jump to "choose a package to install";
5. Press back button > select "update.zip" using power button > enter update mode (usually takes 2 to 3 minutes);
6. Once the update is completed, it will return to the recovery mode automatically. Select "reboot system now" using power button > reboot > enter the system successfully.
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