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Old 05-30-2016, 06:57 AM   #24
BobC
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Posts: 691
Karma: 3026110
Join Date: Dec 2008
Location: Lancashire, U.K.
Device: BeBook 1, BeBook Pure, Kobo Glo, (and HD),Energy Sistem EReader Pro +
This is taken from the Troubleshooting section of the User Instructions for your reader :

Quote:
The eReader has been blocked and unresponsive.

Try pressing the Reset button on the base using a very thin object such as a paper clip.
The illustration doesn't identify a reset button, however neither does it show the LED - just make sure you're poking the paper-clip into the right hole. On my Pro + the reset button is next to the USB port with the LED next to the "Standby/Off" button.

BobC
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