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Old 05-29-2016, 05:00 PM   #22
BobC
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Posts: 691
Karma: 3026110
Join Date: Dec 2008
Location: Lancashire, U.K.
Device: BeBook 1, BeBook Pure, Kobo Glo, (and HD),Energy Sistem EReader Pro +
Quote:
Originally Posted by wiedster View Post
hi, i bought this device and it worked very well for a few days. now it wont turn on. only the "to be continued" screen can be seen. long pressing the power button does nothing. the homepage isn't very helpful. customer service doesn't respond. is there any way to hard reset the device? thanks in advance.

wiedster
Have you tried charging the battery ? With an e-ink screen when the battery is discharged you will still see the last page displayed but the device will be unresponsive.

This happened to me on my Pro + only the other day.

BobC
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