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While all the suggestions are good, badgoodDeb, I honestly think there's not much you can do for this that will make it significantly better than a doorstop. That AMD processor was never a speed demon, and it's now way behind the curve. Adding RAM won't help - I seriously doubt she uses the 4GB that's in there. About the only real change you can make to what's there that might actually make a difference is to swap out the HDD for an SSD. (Most consumer SSDs come with a free, basic copy of Acronis to clone your existing drive onto the SSD.) That being said, do a serious scan with Malware Bytes, and it it doesn't flag anything, I wouldn't hold out much hope.
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