Quote:
Originally Posted by ApK
Tell me about it. Business as usual for some companies. Comcast is so bad like that I just expect overcharges and misinformation anytime I'm involved in an order.
Here's a tip that works well with Comcast, maybe it'll work for AT&T too: Use the customer service chat feature for billing disputes. Maybe it's because they know there is a chat transcript you can forward to the press and the board of utilities, but they always seem to quickly and simply resolve disputes with a minimum of explanation and delay when I do it by chat.
On a somewhat related note, I just cancelled my Verizon landline and DSL service. So one less big telecom outfit I need to deal with.
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Comcast sux:
http://arstechnica.com/business/2016...-for-the-hype/
Hoping our address will be eligible for Google Fiber sometime in the not-too-terribly-distant future.
If not, well, I guess there is always complaining to the FCC.