Thread: Glo HD Glo HD - SD Image available yet?
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Old 05-27-2016, 10:18 AM   #115
davidfor
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The image was taken after a factory reset. So, it takes the device back to whatever firmware was on it at release. That is well before 3.18.

What you describe sounds like a faulty device. There have been a few similar reports. Letting Windows format the drive and then doing the setup sometimes fixes it. And doing a factory reset has also fixed it. But, with what you have done, it sounds like the device is faulty and you should exchange it.
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