Thread: Oasis won't download personal docs
View Single Post
Old 05-24-2016, 10:44 AM   #9
knc1
Going Viral
knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.knc1 ought to be getting tired of karma fortunes by now.
 
knc1's Avatar
 
Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by sneakyspider View Post
I'm sorry. I've only been "away" recently because I'm trying to work out the issue with Amazon, and they haven't been of much help. I keep having to write back to them. I didn't mean to be away so long, but my problem doesn't appear to have a quick fix.
Thanks for letting us know.

Since very little information has been posted here on the Oasis - -
Let's start at the start -
What firmware version is your device running?

And since Oasis isn't (yet) in our chart (and KindleTool):
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
Would you give us that information please.
(first six characters of serial number, country of purchase, Wifi?, 3G?)

Then try to catch us up a bit -
What things has Amazon had you try (and fail) as the solution?
knc1 is offline   Reply With Quote