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Old 05-17-2016, 05:15 PM   #20
Cinisajoy
Just a Yellow Smiley.
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Posts: 19,161
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Join Date: Jul 2015
Location: Texas
Device: K4, K5, fire, kobo, galaxy
Quote:
Originally Posted by shalym View Post
Yes...but the "after that you must call Amazon" is not actually listed in the official policies anywhere that I can see. This is what they say on the website about returning Kindle books:

https://smile.amazon.com/gp/help/cus...5DE422D94F3078

That's why I'm questioning the stated guidelines for personal documents vs the way it actually is. To my knowledge, I've never been charged for the delivery of a personal document, even if it was sent to a device that was only connected to a 3G network. I think that if I had emailed it directly to the 3G only device I might have been charged, but that's not what I do. Usually I email books to my wifi Kindle, and they are then stored in the cloud. My mother later connects using her 3G only Kindle and downloads the document.

Shari
Nope, using the send to kindle no charge.
Sometimes I do wonder about Amazon policies.
I think even though it isn't official if you discover you bought an unreadable book due to formatting issues, they refund anytime but you do have to call. If you just didn't like the book I don't think they refund after 7 days.
Basically defective ebooks only.
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