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My Sennheiser earbuds aren't working after just under a year. I started having the sound cut out completely, or else sound on only one side. I thought the problem was with the Clip Sport, as I've never had earbuds stop working properly unless the wires broke, but it's the stupid earbuds.
They are under warranty, but what really annoys me is that Sennheiser wants me to first return the defective earbuds before they'll send out a replacement. Usually when I've needed an in-warranty replacement for a product, the company sends me the replacement and tells me to ship the defective product back in the same package.
Sennheiser also insisted that I request the replacement online--they would not take the info when I called.
I'm not inclined to buy another Sennheiser product.
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