I have been buying books from a number of websites, including Fictionwise in the last few weeks and thought that a membership to them would save a bit of money so I bought the 1 year, $30 along with a few books. The site has clearly recognised my membership but I have never received the email receipt along with the code for the free e-book that comes with membership. They won't respond to any emails about the subject .
Has anyone else experienced this? Has any of you been having problems with the site?