Quote:
Originally Posted by sneakyspider
I have a Kindle Oasis that won't download personal documents from the cloud. Amazon bought books will, though. I've tried restarting, and factory restoring the device, but it didn't change anything. Sometimes the document I'm trying to download will say "download complete," but it will never appear among the downloaded files. Is there a solution to my problem?
|
How did these documents get on/in the cloud?
Did you use the 'e-mail to Kindle' service?
= = = =
We don't have much information on this device (yet).
You may have to contact Amazon Customer Service on this one.
Let us know what they say (maybe they don't support personal documents on their cloud any longer).