Quote:
Originally Posted by TimeEffect
I contacted support, and they will do a replacement. The good thing is, they send the new one first, so I dont have to be without having an ereader. I absolutely love that. It all seems hassle free.
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I bought an Aura about a year ago, had a frequent lock-up problem after a month and found the customer service and replacement very easy as well. I've read a lot of books since - no lock-ups and I love the Aura. I would go for a Glo HD if I wasn't so cheap.
When you get the replacement, compare them side-by-side and use the new one for a day or two before sending back the original - just in case!