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gjliles03 · 01-20-2009, 01:01 PM

Basically, I am new to these forums and have had a Sony 505 since Christmas this year. But since then I have never been able to connect to the Sony Ebook store. I knew that Norton 360 was the issue but I could not get into the store unless I went into safe mode with networking.

So to correct this issue if you have Norton 360 try these steps:

1. Right Click My Computer and select Manage

2. Hit the plus mark under Services and Applications then select Services.

3. Find Symantec Network Proxy in the list right click it and click stop in the drop down list.

4. Open Ebook Library and Select Sony Store. It shoud connect.

This worked for me please let me know if it works for others. When you are complete with your use I would restart that service since it may be blocking other potentially bad internet pages from loading. Not sure though.

Joe

01-20-2009, 01:01 PM	#31
gjliles03 Junior Member Posts: 3 Karma: 12 Join Date: Jan 2009 Device: Sony 505	Solution for Norton 360 Basically, I am new to these forums and have had a Sony 505 since Christmas this year. But since then I have never been able to connect to the Sony Ebook store. I knew that Norton 360 was the issue but I could not get into the store unless I went into safe mode with networking. So to correct this issue if you have Norton 360 try these steps: 1. Right Click My Computer and select Manage 2. Hit the plus mark under Services and Applications then select Services. 3. Find Symantec Network Proxy in the list right click it and click stop in the drop down list. 4. Open Ebook Library and Select Sony Store. It shoud connect. This worked for me please let me know if it works for others. When you are complete with your use I would restart that service since it may be blocking other potentially bad internet pages from loading. Not sure though. Joe Last edited by gjliles03; 01-20-2009 at 01:15 PM.