MobileRead Forums - View Single Post - Kindle DX issues

Mort1997 · 05-02-2016, 09:23 AM

I assume as you are talking about the DX you mean the current software is 2.3 and you need to upgrade to 2.5.8 to get the connection to Amazon back

https://www.amazon.com/gp/help/custo...deId=201994710

If this upgrade wasn't carried out by 22nd March 2016 (I did and it worked for me in the UK) you will need to carry out the update manually by downloading the update to your computer(see list in link above) and then transfer to the kindle
Download software to computer and then ...

Quote 'Turn your Kindle on and connect it to your computer using the USB cable.
Drag and drop the software update file from your computer into the Kindle drive.
Important: Do not drop the software update file into one of the folders within the Kindle drive.
Monitor the file transfer. After the file has transferred successfully, eject the Kindle to safely disconnect it from your computer.
Disconnect the USB cable from your Kindle and your computer.
On your Kindle, start the software update:
From the Home screen, select or tap the Menu icon, and then select Settings.
Select or tap the Menu icon again, and then select Update Your Kindle.
Note: This option will be greyed out if the most recent update was already installed or if the file transfer was not successful.

Tap OK to perform the update.
Note: Your Kindle may restart multiple times during the update. Your may also see Your Kindle is Updating on the screen.

Once the update is complete, your Kindle should automatically restart and you should once again have access to the Cloud, the Kindle Store, and other Kindle services on your device.'

Hope this helps

05-02-2016, 09:23 AM	#5
Mort1997 Wizard Posts: 1,050 Karma: 15288073 Join Date: Jul 2011 Location: UK Device: Sony various , Voyage, Oasis, K3, K4T,Nook Glow+Kobo Aura/H2O/One	I assume as you are talking about the DX you mean the current software is 2.3 and you need to upgrade to 2.5.8 to get the connection to Amazon back https://www.amazon.com/gp/help/custo...deId=201994710 If this upgrade wasn't carried out by 22nd March 2016 (I did and it worked for me in the UK) you will need to carry out the update manually by downloading the update to your computer(see list in link above) and then transfer to the kindle Download software to computer and then ... Quote 'Turn your Kindle on and connect it to your computer using the USB cable. Drag and drop the software update file from your computer into the Kindle drive. Important: Do not drop the software update file into one of the folders within the Kindle drive. Monitor the file transfer. After the file has transferred successfully, eject the Kindle to safely disconnect it from your computer. Disconnect the USB cable from your Kindle and your computer. On your Kindle, start the software update: From the Home screen, select or tap the Menu icon, and then select Settings. Select or tap the Menu icon again, and then select Update Your Kindle. Note: This option will be greyed out if the most recent update was already installed or if the file transfer was not successful. Tap OK to perform the update. Note: Your Kindle may restart multiple times during the update. Your may also see Your Kindle is Updating on the screen. Once the update is complete, your Kindle should automatically restart and you should once again have access to the Cloud, the Kindle Store, and other Kindle services on your device.' Hope this helps Last edited by Mort1997; 05-03-2016 at 03:41 AM.